Exchanges/Returns

Exchange & Cancellation policy

We have a 4Exchange & Cancellation policy -day return/exchange policy, which means you have 4 days after receiving your item to request a replacement. For exchange, you can contact us at hello@chargaonhoney.com.

Exchange

To be eligible for an exchange/return, your item must be in the same condition that you received it, unused, sealed and in its original packaging. To complete your exchange/return, the invoice must be provided at the time of return pickup. Once used, products will be ineligible for exchange or return.

Exchanges/Returns are only allowed in the following unlikely cases:

• We have a 4days exchange and return policy
• The product is damaged or if you received the wrong item.
• The product is not sealed properly at the time of delivery.
• The product has expired by the time of delivery
If your return is accepted, we will pick up the item ordered from the same address, and you will be notified of the expected pick-up date.

In case of an exchange, the product will be delivered to you within 3-5 days after the return pick-up is done.
In case of any delivery related discrepancy, please reach out to us within 48 hours after the order is delivered.
Note: In case of any quality issue, kindly contact us on hello@chargaonhoney.com or chargaonhoney@gmail.com

Cancellation:

• An order cancellation request will be accepted only if we have not yet shipped the product. • If a cancellation request is accepted, you are entitled to get a refund of the entire amount.